What to Do If You Accidentally Bought Counterfeit Merch
First, contact the seller and request a refund. Most platforms (eBay, Mercari, Poshmark) have buyer protection policies that cover counterfeit items. File a dispute within 30 days and include side-by-side photos comparing your item to official product images.
If you paid via PayPal or credit card, file a chargeback. Provide evidence of the inauthentic tags, poor print quality, and any weight or measurement discrepancies. You'll likely get your money back within 2-3 weeks.
Last, report the seller to the platform and leave a review warning other fans. The TommyInnit community keeps a shared Google Doc of known counterfeit accounts - you can find the link in the official Discord. Help fellow fans avoid the same mistake.
Frequently Asked Questions
How can I verify a TommyInnit hoodie is authentic?
Scan the QR code on the tag - it should redirect to the official store product page. Also check embroidery density: authentic has 8-10 stitches per inch, fakes use 4-5.
Are there any authorized resellers for TommyInnit merch?
No. The only official source is the TommyInnit merchandise store. Any seller on Amazon, TikTok Shop, or Etsy is not authorized.
What does authentic TommyInnit merch feel like?
Authentic hoodies weigh about 600 grams for a medium and use dense fleece. T-shirts have a soft, tagless DTG print that doesn't feel thick or plastic.
Do fake TommyInnit hoodies have a strong chemical smell?
Yes. Many counterfeits use cheap dyes that emit a chemical odor. Authentic merch has virtually no smell out of the package.
Can I get a refund if I bought fake TommyInnit merch?
Yes. File a dispute on the platform within 30 days. Provide photos comparing your item to official images. PayPal and credit card chargebacks are also effective.